Gather the following information to streamline the repair or replacement process:
- System type: Know whether you have a water softener, filter, reverse osmosis system, etc.
- Brand and model: This helps the technician identify parts and specifications.
- Age of the system: Knowing how old it is can guide decisions on repair vs. replacement.
- Maintenance history: Share any recent maintenance or repairs performed.
- Observed problems: Describe any issues you’ve noticed with the water or system.
Day of: Be sure the area around your system is clear and there is a path to access tools and new equipment.