Frequently Asked Questions
There is a $96 service fee per visit. If any repair or service is carried out at the time of the appointment, the service fee is waived.
You can also enjoy year-round peace of mind and savings with our exclusive bluefrog membership plan:
Elite Membership
- 15% Member Savings
- $96 service fee waived (unlimited free estimates)
- Priority Scheduling for all service calls
- Annual SHAPE Assessment. (Safety, Health, and Performance Evaluation)
- 5 yr warranty on all parts and labor with active membership
- Max savings of $150
- Warranty is a rolling warranty of 5 years with active membership from the date of work performed/installation of product) NO WARRANTY ON STOPPAGES
- Customer is responsible for scheduling the annual plumbing assessment
- Residential Service Only (Multi Properties Owned by Customer in Service Area)
*Product must be supplied by Our Company
*Water pressure in the home cannot exceed 80 PSI
*Water quality meets minimum standards
*No neglect or abuse of fixtures
Your membership is ongoing and will automatically renew each year on or around the anniversary of your original sign-up date.
Your account will be automatically charged annually using the payment method on file.
Absolutely, we would not be fully licensed, insured, and bonded if we weren’t!
We accept cash, checks, and any major credit cards. We also offer financing!
No. We understand that plumbing emergencies can happen anytime, so we’re proud to offer our standard rates for service calls, even during evenings and weekends. Your peace of mind and satisfaction are our top priorities.
Check out any of our reviews or testimonials!
We strive to provide same day service as we understand the urgent manner of most plumbing needs.
We stand behind our work and guarantee your satisfaction. Our professional staff is ready to answer your questions, educate you on your plumbing issues, and ensure that you are comfortable with the decisions you make. It’s the bluefrog way. Ask us about our available 5-year Warranty!
A standard trip charge of $96.00 applies to Non-Members, Commercial Clients, and Rental Properties. First-time residential customers and Members are eligible for a waived trip charge. The trip charge is also waived if you choose to proceed with the estimate provided during the technician’s visit. Payment is due at the time of service.
Yes. We are fully licensed, bonded, certified, and insured.
