Frequently Asked Questions

Are you familiar with local building codes and regulations?2024-08-08T12:07:06-04:00

Absolutely, we would not be fully licensed, insured, and bonded if we weren’t!

What payment methods do you accept?2024-08-08T12:06:49-04:00

We accept cash, checks, and any major credit cards. We also offer financing!

Do you offer emergency services?2024-08-08T12:06:30-04:00

Yes, give us a call

Do you charge extra for after-hours or weekend service?2024-08-08T12:06:14-04:00

No. We understand that plumbing emergencies can happen anytime, so we’re proud to offer our standard rates for service calls, even during evenings and weekends. Your peace of mind and satisfaction are our top priorities.

Can you provide references?2024-08-08T12:05:59-04:00

Check out any of our reviews or testimonials!

What are your availability and response times?2024-08-08T12:05:38-04:00

We strive to provide same day service as we understand the urgent manner of most plumbing needs.

Do you offer warranties on your work?2024-08-08T12:05:23-04:00

We stand behind our work and guarantee your satisfaction. Our professional staff is ready to answer your questions, educate you on your plumbing issues, and ensure that you are comfortable with the decisions you make. It’s the bluefrog way. Ask us about our available 5-year Warranty!

Do you offer free estimates?2024-08-08T12:05:05-04:00

We have a $96 service fee that is waived with any repair or service that is carried out

What are your rates, and how do you charge?2024-08-08T12:04:46-04:00

There is a $96 service fee per visit. If any repair or service is carried out at the time of the appointment, the service fee is waived.

You can also enjoy year-round peace of mind and savings with our exclusive bluefrog Membership plans:

Standard Membership  Elite Membership with Proactive Protection  Plural Property Program (PPP)
  • 10% Member Savings
  • $96 service fee waived (unlimited free estimates)
  • Annual plumbing assessment*
  • Max savings of $300 per line item
  • Residential service only (one Location)
  • 15% Member Savings
  • $96 service fee waived (unlimited free estimates)
  • Annual plumbing assessment*
  • 5-year warranty on all parts and labor with active membership**
  • Max savings of $300 per line item
  • Residential Service Only (one location)
  • 15% Member Savings
  • $96 service fee waived (unlimited free estimates)
  • Annual plumbing assessment*
  • 5-year warranty on all parts and labor with active membership**
  • Max savings of $300 per line item
  • Residential Service Only (multiple properties) within our service area

Plus, you’ll enjoy a 5-year warranty on parts and labor on participating plans, valid as long as your membership is active!

*The customer is responsible for scheduling the annual plumbing assessment.

**Warranty is a rolling warranty of 5 years with active membership from the date of work performed or installation of the product. This warranty covers bluefrog-supplied products and requires that your home’s water pressure doesn’t exceed 80 PSI, water quality meets minimum standards, and fixtures are properly maintained.

Are you licensed and insured?2024-08-08T12:02:49-04:00

Yes. We are fully licensed, bonded, certified, and insured.

Interested in Bathtub or Shower Replacement?

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Call Us Today!

We’re available for any of your plumbing needs!

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